• Welcome to your Raiser's Edge customer resource page!

    Here you will find all sorts of guides, tools and events to help you get the most out of your Raiser’s Edge, including User Group information, training, pre-recorded videos and Help pages.

    Contact us

Additional Services

Payment Services


Gift Aid Services


Data Management Services


Training & Consultancy


Data Enrichment Services


Hosting Services


User Groups

Our User Groups are free events that provide you with an opportunity to enhance your product knowledge and skills, hear customer stories, and network with other users who share your passion!

user groups



The Blackbaud team is here to help! Whether you are brand new to Raiser’s Edge or a power user, our expert trainers will teach you time-saving tips and tricks to help you make the most of your working day using Blackbaud software. Check out our courses and how they can help you become more efficient here.



Raiser's Edge Community

Our online community for Blackbaud customers worldwide. Share top tips, questions and find out the latest Raiser's Edge news.




Free to use guides to answer any questions you might have or help you use your database.

Demystifying BBMS
Blackbaud Payment Services and Blackbaud Merchant Services are both crucial to your organisation’s success but we all know they are complicated and can be hard to understand. This is why we have put together a guide specifically for our Raiser’s Edge customers to help answer any questions you might have about the payment processing service we offer.


New Funds Secured (Ross-CASE) Plug-In for HEs

Are you a university or college and an existing Raiser’s Edge user? The Blackbaud New Funds Secured (Ross-CASE) Plug-in is designed to assist HEs to calculate and export new funds secured over any given duration, including the pledged value of future instalments. Read our User Guide for more details.


KnowHow Blog

The Blackbaud help blog includes short help articles from across our offices worldwide and encompasses all our products.