• WELCOME TO YOUR RAISER'S EDGE RESOURCE PAGE!

    Resources for Raiser's Edge Customers

    We are here to help you make the most of your fundraising database. Here you will find all sorts of resources to help you with your everyday use of Raiser’s Edge such as User Group information, Training, pre-recorded videos, and links to Help pages.

  • GET IN TOUCH

    Our expert team is here to help

    Blackbaud's award winning support team is on hand to answer any of your Raiser's Edge questions.

    CONTACT US
  • WHAT'S NEW IN NXT?

    Listen to your exclusive customer webinar recording

    Join our Product Expert for an informative webinar recording on Raiser's Edge NXT and learn how you can take your fundraising to the next level.

    LISTEN TO WEBINAR

Derek Clark

Advancement Services, Senior Director / The University of Georgia

“Adopting Blackbaud CRM has allowed us to redefine business processes and work more efficiently than ever before — UGA finished FY 2017 by setting new fundraising records again with three consecutive years of record-breaking fundraising. The results speak for themselves.”

Mary Boullin

Mary Boullin

Community & Events Fundraising Manager / SMA Trust

eTapestry will provide your organisation with the personalisation and segmentation of donors you want but the efficiency and effectiveness you need. It is honestly like having an extra fundraiser in the office!

READ THE FULL ARTICLE

Webinars

On demand

Missed the webinar? Watch our on demand videos by clicking on one of the titles below:

One-Step Transition

Transitioning from RE7 to NXT is incredibly straightforward and involves no data conversion. Once you've signed up for NXT, we take care of the everything for you. There is no learning curve for existing, hosted Raiser’s Edge™ customers. It's that simple!

Strong Integration

Enjoy complete integration with your other Blackbaud solutions, enabling you to eliminate the time investment and error margin associated with duplicate data entry processes.

Rapid Innovation & Ongoing Updates

Enjoy a steady stream of enhancements and new releases that are automatically added to your system. You can be certain you’re always using the latest version of Raiser’s Edge NXT without having to worry about updates.

 

 

 

 

User Groups

Free networking and information events

Our User Groups are free events that provide you with an opportunity to enhance your product knowledge and skills, hear customer stories, and network with other users who share your passion!

Date Location Venue Register
02 February,17 London Blackbaud Office Register 

Training

New users joining your organisation? Looking for more in-depth training?

The Blackbaud team is here to help! Whether you are brand new to Raiser’s Edge or a power user, our expert trainers will teach you time-saving tips and tricks to help you make the most of your working day using Blackbaud software. Check out our courses and how they can help you become more efficient here.

 

TRAINING

Knowledgebase

All our support queries, FAQs, instructions, and previous support questions and their answers in one place.

KNOWLEDGEBASE

KnowHow Blog

The Blackbaud help blog includes short help articles from across our offices worldwide and encompasses all our products.

BLACKBAUD KNOWHOW

Raiser's Edge Community

Our online community for Blackbaud customers worldwide. Share top tips, questions and find out the latest Raiser's Edge news.

COMMUNITY

Blackbaud Voice

Our non-profit blog on industry trends, latest news and best practice.

BLACKBAUD VOICE

Guides

Free to use guides to answer any questions you might have or help you use your database.

Demystifying BBMS
Blackbaud Payment Services and Blackbaud Merchant Services are both crucial to your organisation’s success but we all know they are complicated and can be hard to understand. This is why we have put together a guide specifically for our Raiser’s Edge customers to help answer any questions you might have about the payment processing service we offer.

BBPS AND BBMS


New Funds Secured (Ross-CASE) Plug-In for HEs

Are you a university or college and an existing Raiser’s Edge user? The Blackbaud New Funds Secured (Ross-CASE) Plug-in is designed to assist HEs to calculate and export new funds secured over any given duration, including the pledged value of future instalments. Read our User Guide for more details.

NEW FUNDS SECURED PLUG-IN

Our expert team is here to help

Contact us

Technical queries: Support@blackbaud.co.uk

Account queries: Solutions@blackbaud.co.uk

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