• RAISER'S EDGE NXT

    What our Customers Think

    Find out why our customers love Raiser’s Edge NXT. We interviewed several of our Early Adopters to learn more about their NXT experience. Here’s what they had to say:

  • RAISER'S EDGE NXT

    “It’s been like having an extra person in the office!”

    - Manchester Grammar School

  • RAISER'S EDGE NXT

    "This could be the Holy Grail of the CRM world!"

    - Wellington College

  • RAISER'S EDGE NXT

    “NXT as a mobile product will save us so much time and money.”

    - Hope for Children

Hope for Children

“NXT as a mobile product will save us so much time and money.”

Hope for Children is an international charity that operates vital projects in Africa, Asia and the UK. The organisation enables vulnerable children to experience a positive childhood by improving their access to education and healthcare whilst empowering their families to support themselves.

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How does Raiser’s Edge NXT improve your fundraisers’ everyday tasks?

“NXT is already having a big impact on Hope for Children, and indeed on the everyday lives of our fundraisers. Our fundraisers are constantly out and about and in the past would have had to wait until they got back to the office to access and update their records. Now, with NXT’s user friendly accessibility from any device, our fundraisers can update records and search for constituents on their mobile while they’re out on the road. This is having a significant, positive effect on their productivity.”

What is your favourite feature of NXT?

“The Timeline is an excellent new feature which makes it incredibly simple to monitor our participants’ fundraising journey. We can now easily measure the performance of each constituent without even having to click through to their donation. This saves a huge amount of time and therefore saves the organisation money.”

Would you recommend NXT to existing Raiser’s Edge 7 users?

“Absolutely! The promise of a visually appealing and user friendly interface did not disappoint. You can immediately see exactly where you need to go to find what you are looking for, and the option to personalise your dashboard to show you the data you use the most is a fantastic addition.”


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Manchester Grammar School

“It’s been like having an extra person in the office!”

 

Founded in 1515, Manchester Grammar School has recently celebrated its 500th year. With this milestone comes many alumni engagement and fundraising events, for which Raiser’s Edge NXT offers the ideal solution.

 

What was your first impression of NXT?

“The new NXT system is brilliant. The user interface is very visually appealing and intuitive and we find it considerably easier to use than previous systems. The improvements in the user interface allow for increased engagement and a much greater level of efficiency.”

What is your favourite feature of NXT?

“The Lifetime Giving function is superb. The ability to quickly see how much a constituent has donated, and to which funds the donation has been allocated, has been a significant step forward for us. A large part of my job involves travelling both within the UK and internationally to meet with major donors. Being able to quickly view constituent profiles and access their giving history on my phone or tablet has been excellent. It looks far more professional in meetings to be able to show donors on screen exactly what they have given so far, and how their donations have been used.”

Would you recommend NXT to existing Raiser’s Edge 7 users?

“Moving from RE7 to NXT has resulted in significant improvements in the way we work. It’s been like having an extra person in the office. There is no doubt that NXT is incredibly streamlined and has excellent functionality. It saves me time both in the office and in the field, which in the long-term will definitely save more money.”


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Listen to what Manchester Grammar have to say

Wellington College

"This could be the Holy Grail of the CRM world!”

 

Wellington College, founded in 1859, is one of the world’s top co-educational day and boarding schools. Their development team has been using Raiser’s Edge since 2002. After moving to Raiser’s Edge NXT in April 2015, the team now has 7 people using Blackbaud’s advanced cloud fundraising and CRM solution.

 

How does Raiser’s Edge NXT improve your everyday tasks?

“If we didn’t have Raiser’s Edge we’d be pretty stuck, as there’s very little we can do without it. We obviously use it for all our contact management and financial reporting and our alumni department rely on it for their careers programme. NXT removes the need to dig around in various donor records and reports to pull out figures, because all the information is summarised and easy to identify. This year, using NXT to pull together our annual impact report for our major donors will save me days of work!”

 

Why would you recommend NXT to other schools?

“Raiser’s Edge NXT is so user-friendly, anyone can use it. Everything is displayed and presented in the way you need it. All the information that’s relevant to you can be seen straight away; it’s all at your fingertips. Added to this is the bonus of having unlimited user licences. From what I have seen of the other CRM programmes in this market, NXT is definitely my preference.”

How did you find the process of going live on NXT?

“We moved to being hosted at the same time as deciding to switch to NXT. The process was seamless, a lot easier than I had anticipated and all the current users here were really excited with the layout of NXT. We didn’t even need to do any serious training sessions thanks to the new interface being so easy to pick up.”


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